We will strictly maintain the refund policy mentioned below.

If the payment was made by Visa card or Mastercard, then the banks refund policy will be applied for the customer to receive the refund. All refunds will be made. within 48 working hours from the time applied for the refund.

Company refund policy:

• In case of failed booking or auto cancel by the airlines and if the ticket was not delivered to the customer, then 100% refund will be issued by the company.

• In case of an issued ticket the company will strictly follow the refund policy provided by the specific airlines.

zooFamily” is a community of Aviation and Travel Industries which supports ordinary people, corporates , aviation and travel industries with “Training – Information – Services”. The community members not only get Jobs with training, but also lead, serve and represent information with technology. Through our proper “Project-Training” a person can upgrade career in aviation and travel industries. We train people, so that they can develop their career in aviation and travel industries. Our training creates value not only locally, but also globally. Moreover, our information creates value to readers and providers, which turn trainees into entrepreneurs, bloggers, job holders in aviation and travel industries. Our company Travelzoo Bangladesh Ltd” and “Zoo Travel Technology” support the financial activities of the “zoo.Family”. Our profession is our passion!

In Travel Business there are two part. One is “Inventory” which means products and other is “Technology“. We support Both part for a travel business. Other hand traveller needs a community to support them,Thats why we opened this community.